Privacy policy.

1. Who we are

Linning Lawn Service ("we", "us", "our") is a family-owned lawn care, landscaping, and tree work business based in Sterling Heights, Michigan. This policy applies to the website at linninglawnservice.com (the "site") and to information you share with us when you request a quote, schedule service, or contact us by phone or email.

For the purposes of this policy, we are the "data controller" of the personal information described below.

2. Information we collect

We collect only what we need to quote and deliver lawn care services. Specifically:

• Contact details — your name, phone number, email address, and service address when you submit a quote request or contact us.
• Property details — lot size, grass height, current lawn condition, and any photos or measurements you send us so we can prepare an accurate quote.
• Service history — records of the services we have performed for you, the dates, and the amounts paid.
• Payment information — the method and reference of your payment (for example, a check number or card transaction reference). We do not store full card numbers on our systems.
• Website usage data — basic technical information such as your browser type, device type, approximate location (city level), pages visited, and referring URL. This is collected via server logs and analytics as described in Section 5.

We do not knowingly collect information from children under 13, and we do not collect sensitive categories of personal data (such as health information or government identification numbers) through the site.

3. How we use your information

We use the information we collect for the following purposes:

• To prepare and send written quotes for lawn care, landscaping, and tree work.
• To schedule, perform, and follow up on services you have requested.
• To process payments and maintain service records for warranty and accounting purposes.
• To respond to your questions, complaints, or warranty requests.
• To send you service-related communications (for example, a reminder before a scheduled visit).
• To improve the site and our services through aggregated, non-identifying analytics.
• To comply with legal obligations and enforce our terms of service.

We do not sell your personal information, and we do not use it for third-party advertising.

4. Legal basis for processing

If you are located in a jurisdiction that requires a legal basis for processing personal data (such as the European Economic Area or the United Kingdom), we rely on the following bases: performance of a contract (to quote and deliver the services you request), legitimate interests (to operate and improve our business and the site), compliance with legal obligations, and, where required, your consent.

5. Cookies and analytics

The site uses a small number of cookies and similar technologies to function correctly and to understand how visitors use it. These may include:

• Essential cookies — required for basic site functionality, such as remembering your navigation state.
• Analytics cookies — used to count visits and understand which pages are most useful, in aggregate form. These do not identify you personally.
• Preference cookies — used to remember settings such as reduced-motion preferences where applicable.

You can control or delete cookies through your browser settings. Disabling essential cookies may affect how the site works. More detail is available in our cookie policy.

6. How we share information

We share personal information only in the following limited circumstances:

• Service providers — trusted vendors who help us operate the business (for example, payment processors, email providers, and website hosting). They are permitted to use your information only to provide the service to us.
• Legal requirements — when required by law, subpoena, or court order, or to protect our rights, property, or safety, or the safety of others.
• Business transfers — if we sell or transfer all or part of the business, your information may be transferred as part of that transaction, subject to the same privacy commitments.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

7. Data retention

We retain personal information for as long as needed to provide the services you requested, to honor our warranty and re-work obligations, to maintain accurate business records, and to comply with legal requirements. When information is no longer needed, we securely delete or anonymize it.

8. Data security

We take reasonable technical and organizational measures to protect the information you share with us, including restricted access to customer records, secure payment handling through reputable processors, and staff training on handling personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information in proportion to its sensitivity.

9. Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your information, subject to our legal and contractual retention obligations.
• Object to or restrict certain processing.
• Request a portable copy of the information you provided to us.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us using the details in Section 12. We will respond within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before acting on a request.

10. International visitors

The site is operated from the United States. If you access it from outside the U.S., your information will be transferred to and processed in the U.S., where data protection laws may differ from those in your country. By using the site or requesting services, you consent to this transfer.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top will change, and material changes will be announced on the site home page. Continued use of the site or continued engagement of our services after a change constitutes acceptance of the revised policy.

12. Contact us

Questions about this privacy policy or how we handle your information can be sent to:

Linning Lawn Service
Sterling Heights, MI 48310
Email: customers@linninglawnservice.com
Phone: (248) 390-4067

Version history

• · v1.0 — 14 Sep 2026 · initial publication

Effective date · 14 September 2026